Last Updated:2025.08.01

1. General Provisions

1.1 These Terms and Conditions apply to all products and services provided by the foreign trade e-commerce platform operated by globaleramall 

1.2 By registering, logging in, or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

2. Account Registration and Management

2.1 Users must provide truthful, accurate, and complete registration information.

2.2 Users are responsible for maintaining the confidentiality of account credentials and all activities conducted under their account.

2.3 The Platform reserves the right to suspend or terminate suspicious accounts without prior notice.

3. Product Information

3.1 Product descriptions, images, and pricing information are provided by sellers. The Platform does not guarantee absolute accuracy of such information.

3.2 Product prices may be adjusted due to exchange rate fluctuations, promotions, etc. The final price shall be as displayed during checkout.

4. Orders and Payments

4.1 Order submission does not constitute acceptance by the Platform or sellers. Order confirmation will be sent via email.

4.2 The Platform accepts various payment methods including but not limited to credit cards, PayPal, and bank transfers.

4.3 Users must ensure sufficient funds in payment accounts. The Platform is not responsible for order cancellations due to payment failures.

5. Shipping Policy

5.1 Delivery times, methods, and fees are detailed in the "Shipping and Delivery Policy."

5.2 Cross-border shipments may incur customs duties and taxes, which shall be borne by users (except under DDP terms).

6. Return and Exchange Policy

6.1 Conditions and procedures for returns/exchanges are specified in the "Return and Exchange Policy."

6.2 Customized products, digital goods, etc. may not be eligible for returns/exchanges.

7. Intellectual Property

7.1 All Platform content (including but not limited to text, graphics, logos) is protected by intellectual property laws.

7.2 Users may not copy, modify, or distribute any Platform content without authorization.

8. User Conduct Guidelines

8.1 Users shall not:

• Post false or misleading information

• Engage in illegal or fraudulent activities

• Disrupt normal Platform operations

• Infringe upon others' intellectual property rights

8.2 Violators may face warnings, functional restrictions, or account termination.

9. Liability Limitations

9.1 The Platform shall not be liable for:

• Losses caused by force majeure

• User operational errors

• Issues with third-party services (e.g., payment, logistics)

9.2 The Platform's maximum liability shall not exceed the amount of the disputed order.

10. Privacy Policy

10.1 Personal information handling is detailed in the "Privacy Policy."

11. Terms Modification

11.1 The Platform reserves the right to modify these Terms at any time. Changes will be notified via announcement or email.

11.2 Users who disagree with modified Terms should cease using Platform services.

12. Governing Law and Dispute Resolution

12.1 These Terms shall be governed by the laws of [Country/Region].

12.2 Disputes shall first be resolved through amicable negotiations. Unresolved disputes shall be submitted to [Arbitration Institution/Court] for settlement.

13. Contact Us

For inquiries, please contact:

• Customer Service Email: [email protected]  

• Phone: (+91)-540-025-124  

• Business Hours: Monday to Saturday 10:00 - 18:00